Customer Relationships (CRM)

There has never been a more important time to ensure that your customers are at the heart of your business - without customers; you simply have no business.

Timely communication, accurate information and the ability to track ALL activities within your organisation are vital to differentiate yourself from your competition. When a customer, or prospect communicates with your business each "touch point", whether phone, postal or email, all need to be tracked and controlled to ensure that the customer experience is as you planned.  

At Konnekt IT, we look for add-on solutions that enhance the value of owning Iris Exchequer. In the current financial climate, we see CRM as a "must have" addition for your business as you look to retain existing customers and win new ones.

We are therefore pleased to partner with Gold Vision - one of the UK's leading CRM providers.  The Gold Vision CRM solution provides a reliable and flexible customer relationship management solution with the added benefit of a fully integrated e-marketing (e-shot) solution.

Gold Vision also have an admirable array of reference sites and implementations which include both stand alone and Iris Exchequer integrated sites.

Gold Vision CRM

Gold-Vision is a powerful Customer Relationship Management application that builds on your existing investment and processes. Gold-Vision holds key relationship information, all within familiar Microsoft Outlook®, Internet Explorer or other web browser environments - Users are soon at ease.

The power of Gold Vision lies behind it's design which incorporates a unique automatic mail, fax and SMS message tracking module. Connect your CRM with Outlook and Exchange Server and let Gold Vision update your CRM data - automatically...!

Operating from your installed infrastructure or on a hosted environment; you'll wonder how you managed beforehand.  With access from the desktop outlook client, any modern web browser or with your mobile devices.  You are never far away from the information you need.

Explore further: -

- Full product brochure (PDF)
- Explore the product features; take a tour
- Existing customers
- Case studies

For further details, please contact us and we'll be happy to call you back and discuss your requirements in more detail.